Shipping Policy
We work to provide practical shipping expectations for furniture-related orders while keeping customers informed through clear policy language.
1. Processing Period
Orders are generally prepared within up to 5 business days after submission. Additional preparation time may occasionally be needed for inventory checks, packaging handling, holiday volume, or address confirmation.
2. Estimated Transit Window
Once dispatched, delivery commonly takes approximately 10–20 business days, depending on destination, carrier routing, parcel size, local delivery conditions, and other logistics factors.
This timeframe is provided as an estimate and should not be treated as a guaranteed delivery date.
3. Furniture Parcel Considerations
Some furniture packages may be larger, heavier, or require more careful handling than standard small parcels. These characteristics may influence transit updates, carrier routing, or final delivery timing.
4. Tracking Information
When tracking becomes available, it may be shared through the contact details associated with the order. Tracking pages do not always update immediately after dispatch and may require additional time before movement appears.
5. Address Accuracy
Customers are responsible for entering complete and accurate shipping information. Missing apartment numbers, incorrect ZIP codes, incomplete street details, or other address errors may lead to delays, failed delivery attempts, or parcel return issues.
6. Delivery Delays
Transit may be affected by conditions outside routine order handling, including:
- Weather disruptions
- Public holidays
- Carrier congestion
- Regional transportation interruptions
- Customs or inspection procedures where applicable
- Size-related handling requirements for larger parcels
7. Shipping Assistance
If a shipment appears to exceed the general estimated delivery range, please contact:
We will review the available information and assist where reasonably possible.