FAQ

What does Cantoniy™ offer?

Cantoniy™ provides furniture and furnishing-related products for home interiors. Individual item pages contain the most relevant product information available for review before selection.

How can I determine whether a furniture item is suitable for my room?

Please compare the listed dimensions with your intended placement area. It is also helpful to consider access paths such as doors, hallways, stairways, and elevators where relevant.

Will colors and finishes look exactly the same as the images?

We work to show products as accurately as possible. Small differences may still occur due to lighting conditions, screen settings, photography, or natural variations in materials and finishes.

Are all items shipped fully assembled?

Assembly requirements may differ by item. When assembly is relevant, the product page or accompanying materials may provide related information.

What if I notice visible damage after delivery?

Please contact customer support promptly with clear photos of the item and packaging when available. We will review the case under the applicable store policy.

Can I request a return?

Eligible return requests may be submitted within the policy period below, provided the returned item satisfies the stated condition requirements.

Where should I send general questions?

Please contact service@cantoniy.com for assistance.